Refund policy

Online Return Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in original packaging. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please include your original packing slip with the items you're returning.

• No Returns on cut arrows
• No Returns on setup bows
• Event tickets are non-refundable

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

In Store Return Policy

You may return most items within 30 days as long as they are in the original packaging.

No returns on bow setups, accessories out of the original packaging, special orders, work orders or cut arrows.

You should expect to receive your refund within 2 weeks of returning your items. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).